Privacy Policy

Your personal data and assets are our highest priority. We are fully committed to safeguarding them.

Sterling Gainlux collects and retains data necessary for your trading activities. How we collect and store this data is outlined in the following Privacy Policy.

Our policy is governed by the following principles:

• With the aim of ensuring complete transparency about our processes for collecting and storing your personal data:

Our goal is to ensure you understand how we collect and process your data so you can make informed decisions. We follow clear guidelines and procedures for handling data on this website. Our policy outlines the specific methods we use, providing you with clear, concrete information on how your data is used. You are in the driver's seat.

We will promptly share information whenever we determine you should be notified. Transparency is essential to us.

Our trained team is always on hand to answer any questions you may have about any aspect of our processes, including our obligations under the laws of বাংলাদেশ. You can contact us at: info@sterling-gainlux.com

• We do not use personal data for any purposes other than those outlined in our Privacy Policy.

We may process personal data for purposes such as ensuring the proper functioning of Sterling Gainlux services and connecting trader members with third-party trading platforms. We also use it to maintain and enhance website features and services; protect our rights; and comply with regulatory or other legal obligations. Finally, we may process this data as needed to provide administrative and other business functions related to the Services provided to you, the client.

To deliver better services tailored to your preferences and needs, Sterling Gainlux uses personal data.

• To be able to access and use essential tools that protect your personal data and safeguard your rights in this regard:

At any time, you can contact us to access your personal data. We can update or delete it as needed. We also support requests to transfer your data to you or a designated third party. We provide these services so you can better exercise your rights to privacy and control.

• Secure your personal data:

Our security systems meet the highest standards, with banking-grade protections. While no system can be guaranteed 100%, we are committed to continually upgrading to the highest possible level and strengthening the safeguards we already have in place.

We maintain a detailed and comprehensive privacy policy and industry-leading security measures.

1. The Scope?

This policy outlines our procedures for collecting, processing, and sharing any and all data related to natural persons.

Our policy applies to all natural persons who are identifiable or already identified. It specifically covers any natural person who can be, or has been, identified in relation to data entrusted to us or data we can access and/or combine.

Data processing, as defined in the Privacy Policy, specifically refers to the storage, management, and organization of personal data.

We do not collect, or seek to collect, any information about individuals under 18 years of age. We also do not allow anyone under 18 years of age to use our platform for any purpose. If we discover a user or any data relating to someone under 18 years of age, we will delete that information immediately.

2. Which personal data do we keep?

When you register with us, we collect the personal data required to enable your use of our services. Where needed, we may also request additional personal information to verify ownership of an account, for example. To enhance and uphold service quality, we collect and analyse data about how you use our platform’s services, as well as those of our third-party partners.

3. You are under no obligation to provide the Company with your personal data.

While you are under no obligation to provide your data to us, choosing not to do so may result in limitations on the services we can offer. It may also restrict your ability to use our platform.

4. What personal information do we collect? When you visit our website, we may collect the following personal information:

We do not collect information that personally identifies you. We do, however, collect details such as your account activity, IP addresses, and the dates and times of access. For maintenance, security, and support, we retain system crash reports, browser details, and the device type used to access your account. We also record your account’s language preference.

Regarding personal data collection, we only collect and retain the information you consent to share with us when you connect to a third-party trading platform through our services.

The personal data you have provided to third-party platforms may include your full name, address, telephone number, and email address.

5. Why does the company need my personal data, and is it legal for them to collect it?

The company collects, stores, and processes your personal information solely for the purposes set out in this Policy. All such use and processing is carried out in compliance with applicable laws and regulations in বাংলাদেশ.

The company will handle, process, and transmit your data only in accordance with the applicable laws in বাংলাদেশ. The legal bases for this are as follows:

• You have agreed to allow the company to store and process your personal data. By submitting your data to the company, you authorize us to transfer it to the relevant third-party trading platform. You have consented to the processing of your personal data for one or more purposes.
• To improve services, establish or defend legal claims, pursue legitimate interests, and for other lawful purposes, the company may need to store and process your personal data.
• We process data to comply with legal obligations.

If you would like more information about the data processing the company is required to perform, please contact us by email.

Below is a list of the specific purposes and the legal bases for which we may process your personal data.

6. Disclosure of Personal Data to Third Parties

To store and process IP addresses, conduct user surveys and analysis, and deliver other related services, the company may share anonymised personal data with third-party service providers.

At your request, we will share certain personal data you provide with third-party services. In such cases, the use of your data will be governed by each company’s privacy policy. This may include multiple digital trading platforms.

To better serve our clients and enhance our overall service quality, the company may, from time to time, share personal information with its affiliates and partner companies.

As required by law, or to safeguard our rights and assets and those of our third-party partners, we may disclose data to relevant legal or regulatory authorities and agencies.

In the event of a critical business transaction—such as a company sale, investment, or loan—relevant data may be shared in a lawful and appropriate manner. This also includes any merger, restructuring, consolidation, or bankruptcy, in accordance with applicable law.

7. Use of Cookies and Third-Party Services

To support site analytics and our work with advertising partners, we may use cookies and similar technologies in line with legal requirements and industry standards.

Cookies—small text files stored on your device when you visit a website—help collect information about browsing behaviour, preferences, and more. They are used to personalise and enhance your experience. Cookies allow us to remember your settings and preferences and tailor our services accordingly. We also use them for site analytics and to compile statistics that inform strategic planning.

Broadly, the site uses two types of cookies. Session cookies are stored only for the duration of your visit and are deleted when you close your browser. Persistent cookies remain in your browser even after your session ends. These allow the site to recognise you as a returning visitor and facilitate your use of the site.

Types of cookies:

We use cookies as necessary, in line with their intended purposes:

Cookies are blocked or have been deleted

If you want to delete cookies or block them from being set, you need to do this through your browser’s settings. Follow the links below for step-by-step instructions for the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

Blocking cookies will prevent certain processes and site features from functioning properly.

ONLINE TRACKING NOTICE

Your personal data will be retained for as long as necessary to perform the operations outlined elsewhere in this policy. It may be kept longer as required by local laws, regulations, and company policies.

At your request and discretion, your personal data will be shared with third-party trading platforms for a period of 12 months. When that 12-month period expires, and with your explicit consent, the data will be shared for a further 12 months.

Our operations include the routine review of all personal data to determine whether it is still required.

9. Transfers of personal data to third countries or international organisations

When necessary to provide our services and/or for security reasons, personal data may be transferred to third countries (countries outside your own) and to international organizations under robust security protocols. We apply industry-leading safeguards to protect your data and ensure you retain access to legal remedies and rights in all circumstances.

All residents of the EEA (European Economic Area) are protected by data protection laws and safeguards.

• Data transfers are carried out under the EU’s legal jurisdiction and competence, in accordance with the data protection standards set forth in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”)
• All data transfers between public entities or authorities comply with Article 46(2). Such transfers are governed by a legally binding and enforceable agreement.
• The European Commission’s Standard Contractual Clauses, governed by Article 46(2)(c) of the GDPR, set the conditions for data transfers, and such transfers are carried out in accordance with them. The Clauses are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For details on the specific security measures the company uses to protect your personal data during transfers to third countries, please email your request to info@wealthwaydigital.uk

10. Protection of Personal Data

Personal data is protected to the highest standards through advanced technical and organizational controls, following gold‑standard procedures. These measures effectively prevent unlawful or accidental destruction, as well as the loss or alteration of data.

Although we apply the highest level of care and legally mandated best practices for data protection, it is not possible to guarantee in every circumstance that your personal data will remain completely error-free. Accordingly, we cannot be held liable if personal data is disclosed or suffers incidental, intangible, or consequential damage. This includes events beyond our control, such as disclosures due to transmission errors, unauthorised access by third parties, or any similar cause.

In the event of legally binding requests from regulators or legal authorities, we may be required to disclose your personal data to those authorities. Once disclosed under legal obligation, we cannot control how those authorities handle, store, or protect your data.

Any information sent over the internet, including personal data, carries a risk of interception and is not 100% secure. The Company cannot guarantee the security of any data transmitted online.

11. Hyperlinks to third-party websites

On this website, you may encounter links to third-party applications and websites. Please note that these are not affiliated with or controlled by our company, and our privacy policy does not apply to them. They maintain their own procedures and priorities for collecting and processing personal data, and we are not responsible for such activities. Use at your own discretion.

Always review a company or service’s privacy policy on its website before sharing any personal data. Ensure their data collection, use, and processing practices align with your preferences and priorities. Any data you choose to share should be provided directly to the service provider.

12. Policy Amendments

We reserve the right to update or modify our policy at any time. We will notify you of any changes on the website and through other appropriate channels. The updated privacy policy will be posted on the website and will take effect immediately upon publication, unless stated otherwise.

13. Your data protection rights

You retain full control and final authority over how your personal data is used, including the rights to verify its accuracy, correct errors, and choose to delete or restrict the scope and nature of our processing.

On this page, residents of the EEA will find information relevant to them:

Your personal data is protected by the rights described herein. By sending an email to the address below, you may exercise those rights immediately.

Accessing Your Rights

If the personal data you have provided to us is accurate, you may access it at any time. Any of your personal data that we process is accessible to us and therefore verifiable.

You may request access to your personal data for verification at any time, and we will provide it to you in electronic format. If you request additional copies of the data we process beyond the initial copy provided, a reasonable fee may be charged.

Rights granted under the law and our privacy policy must not infringe on the rights of others. The company may deny or limit access to personal data if providing it would compromise the rights and freedoms of others.

Right to Rectify Errors

You or the Company may correct any errors in your personal data, whether due to omission or incorrect details, to ensure it can be processed properly.

Erasure Rights

You have the right to request deletion of your personal data under the following circumstances: 1) if it has been processed without your consent or beyond legal limits; 2) if you request its removal and the Company has no legal obligation to retain it; 3) if you no longer consent to or accept any processing by us, even if lawful and based on our or a third party’s legitimate interests; and 4) if we are legally required to delete your data.

The right to erasure is overridden and superseded by legal obligations imposed by the EU or the laws of any Member State. Likewise, the same applies where data is required for the establishment, exercise, or defence of legal claims.

Right to Restrict Data Processing

You have the right to request a restriction on the processing of your personal data if you believe it is inaccurate.

If you request that the use of your personal data be restricted, we will delete it except in the following circumstances: 1) where the laws of the European Union or any Member State prevent deletion. 2) With your consent, when necessary to establish, exercise, or defend legal claims. 3) To protect the rights of another natural person.

Data Portability Rights

You have the right to access and review any personal data you have provided, if you have consented in any manner to its collection and it is processed by automated systems.

You have the right to request the transfer of all your personal data to another company or organisation, where technically feasible. This does not affect your right to have your data deleted. This right does not apply where its exercise would infringe upon the rights or freedoms of another natural person.

Right to object to data processing

Notwithstanding the Company’s right to pursue its legitimate interests, or those of a third-party service provider, you have the right to object to processing and request that it cease immediately. This right does not apply where there is a compelling legal basis to continue processing, including to defend against, establish, or enforce legal claims. In such cases, we may lawfully continue processing your personal data.

You may, at any time, request that your personal data not be processed for any direct marketing activities.

Right to Decline or Withdraw Consent

You have the right to withdraw your consent to our processing of your personal data at any time and, where possible, with immediate effect. This does not apply retroactively to any processing conducted before your withdrawal of consent.

If you are dissatisfied for any reason, you may lodge a complaint with any legal, regulatory, or other supervisory authority.

If you believe your rights and freedoms have been violated regarding the processing of your personal data, European Union Member States have designated regulatory and supervisory authorities for this purpose. You may file a complaint with these authorities at your discretion.

Section 13 describes circumstances under which your personal data rights may be limited by European Union law or by the laws of its Member States.

Once we receive your request concerning your personal data and its processing, we will provide access to the information you requested, as outlined in Section 13 of this policy. We may extend this timeframe by up to two months, depending on the volume of requests and the nature of your request. If an extension is required, we will notify you of the revised deadline within one month of receiving your request.

Requested information will be provided to you electronically at no cost, unless doing so would contravene applicable law or the provisions of Section 13. We may charge a reasonable fee or decline a request that is considered unfounded, excessive, or repetitive.

We reserve the right to request additional proof of identity if there is any reasonable doubt about the individual submitting a personal data request, for the purposes of data protection and security.